AI Employee Assistant Capabilities
Always-On IT Support
Query: I need to reset my Okta password
Bloomy handles IT support requests instantly including password resets, software access, VPN troubleshooting, and ticket creation. Works 24/7 without waiting for IT staff availability. Verifies identity, executes the reset, and sends temporary credentials automatically.
Expense and Approval Workflows
Query: Submit my travel expenses from last week
Bloomy scans receipts, categorizes expenses (Flights $580, Hotel $420, Meals $167, Transport $80), creates the expense report, and routes it to the appropriate manager for approval. Tracks reimbursement status and notifies when approved.
New Employee Onboarding
Query: It's my first week, what do I need to set up?
Bloomy provides personalized onboarding checklists, tracks system access provisioning (Okta, Slack, GitHub, Jira), requests pending approvals, and schedules benefits enrollment. Shows setup progress in real time and proactively handles access requests.
Daily Priority Briefings
Query: What should I focus on today?
Bloomy analyzes your tasks, deadlines, and calendar to provide a daily priority ranking. Surfaces high-priority items, upcoming deadlines, and meeting prep needs. Works proactively, sending briefings without being prompted each morning.
Expert Finding
Query: Who knows about our Kubernetes setup?
Bloomy maps organizational expertise by analyzing code contributions, documentation authorship, and project history. Ranks experts by relevance and availability, providing specific context for why each person is recommended.