Privacy Policy
Effective 2024-12-01. This Privacy Policy may be modified to be kept up to date.
At Abloomify Inc., our website does not collect personal information, and we only collect business contact information from our clients. Our clients using our solutions may input personal information on our systems, which we keep secure.
All personal information at Abloomify is collected with consent when individuals seek our services or through contracts when clients use our solutions as their information infrastructure.
We do not sell any personal information.
How we protect personal information at Abloomify
We do not collect any personal information from website visits. We do need it, so we do not collect it.
We collect personal information clients provide us when they contact us, including first and last name as well as the email address and phone number for us to respond to inquiries. With consent, we send promotional emails from Abloomify to keep our clients informed of our developments and new products and services. Each email features the option to unsubscribe from receiving these emails at any time.
Where and how long we keep personal information
We generally hold personal information on secure servers located in Canada. Exceptionally, personal information may be held in the U.S, under the protection of the EU-US Privacy Shield. Where personal information is held in the US, it may come under the application of US law.
We only keep personal information as long as the client account with us is active, unless we are required by law, for example, tax law, to keep it for longer.
How we keep personal information secure
The security of personal information is important to us. Although we cannot guarantee 100% security, we use reasonable and appropriate security measures to protect personal information against unauthorized use, loss, access, modification, destruction or disclosure while it is in our custody or under our control. These measures include physical, organizational and technological measures. Physical measures include secure work areas, and technological measures include encryption, firewalls, anti-virus and system security monitoring. Organizational measures include access controls to limit access to personal information to those employees, contractors and agents who have a business need to know.
We do not disclose personal information
We do not disclose any information in our custody to third parties unless it is with consent or required by law.
How we give access to personal information
Clients may request access to or ask to edit or remove their personal information that we collect and maintain by contacting us at hello@abloomify.com. We will respond within 30 days. If we cannot provide access, for example because it would disclose personal information of a third person, we will provide justification.
Google User Data Access and Use
When you connect your Google account to Abloomify through our AI assistant "Bloomy", we access certain Google user data to provide our services. This section describes what data we access, how we use it, and how we protect it.
Google Data We Access
- Gmail Data: Email messages, threads, drafts, and labels. We read email content to help you search, summarize, and respond to emails. We create and update drafts on your behalf but never send emails automatically.
- Google Calendar Data: Calendar events, schedules, and meeting details. We access this to help you view your schedule, create events, and manage meetings.
- Google Contacts Data: Contact names and email addresses. We access this to help you find recipients when composing emails.
- Google Meet Data: Meeting conference information and transcripts. We access this to help you retrieve information about past meetings.
- Basic Profile Information: Your name and email address associated with your Google account for authentication purposes.
How We Use Google User Data
We use Google user data solely to provide and improve our AI assistant functionality:
- Email Management: Searching emails, reading message content to answer your questions, creating draft replies, and organizing your inbox by modifying labels (archive, mark as read/unread).
- Calendar Management: Displaying your schedule, creating new events, and updating existing meetings based on your requests.
- Contact Lookup: Finding email addresses when you ask to send emails to specific people.
- Meeting Intelligence: Retrieving meeting transcripts to answer questions about past discussions.
We do not use Google user data for advertising, marketing to third parties, training AI models on your personal data, or any purpose unrelated to providing our services to you.
Google Data Sharing and Transfer
We do not sell, rent, or share your Google user data with third parties except as necessary to provide our services:
- Service Providers: We use trusted subprocessors to securely connect to Google APIs and process data on our behalf. A full list of our subprocessors is available in our Trust Center.
- AI Processing: Email and calendar content may be processed by our AI systems to generate responses to your queries. This processing is done securely and data is not retained beyond the session.
We do not transfer Google user data to third parties for targeted advertising, data brokering, credit assessment, or any other purpose unrelated to providing our services.
Your Control Over Google Data
You have full control over your data. We access Google data only when you request it, and any information derived from your emails or calendar is stored solely to provide the functionality you requested.
- You may delete your entire chat history and any derived information at any time from within the Abloomify app.
- You may disconnect your Google account at any time through Bloomy → My Connectors, which will revoke our access.
- You may also revoke access directly from your Google Account at https://myaccount.google.com/permissions.
Questions and contact information
For individual requests to access personal information or to express concerns about protection of personal information at Abloomify, please contact hello@abloomify.com.
Complaint mechanisms also exist with national privacy authorities.